How To Fix Samsung Washer UR Code?

Samsung washing machines are renowned for their cutting-edge technology and high efficiency. Nonetheless, like all household appliances, they can experience occasional malfunctions. A common problem reported by some users is the UR code error on Samsung washers, which indicates that the load inside the drum is not evenly distributed. This Appliance help hub piece aims at investigating the origins of this issue, providing detailed instructions for troubleshooting, and offering professional advice to solve the problem effectively, ensuring your Samsung washing machine returns to its optimal working condition.

What does the Samsung washer ur code mean?

The UR code on Samsung washer means that the load inside the drum is unbalanced. This occurs when the clothes or other items are unevenly distributed, causing the drum to spin off-balance during the wash cycle similar to Samsung washer Ub code error. An unbalanced load can lead to poor cleaning performance, excessive vibrations, and potential damage to the appliance if not addressed promptly.

What Causes Samsung Washer UR Code?

To effectively troubleshoot the UR on Samsung washer, it is crucial to identify the root causes of an unbalanced load. Here are some common factors that can contribute to this issue:

Overloading the Washer

young woman putting clothes overloading the samsung washer

Stuffing too many clothes into the washer can disrupt the balance and lead to an unbalanced load. It is essential to follow the manufacturer’s guidelines regarding the maximum load capacity for your specific Samsung washer model.

Uneven Distribution of Clothes

 Placing all heavy items on one side of the drum or washing an uneven mix of bulky and light garments can result in an unbalanced load. Ensuring a balanced distribution of clothes can help prevent this problem.

Large and Bulky Items

Washing large items such as blankets, comforters, or rugs can pose a challenge for the washer to maintain a balanced load. These items tend to absorb more water and can cause the drum to become unbalanced during the spin cycle.

Machine Leveling

Samsung washer leveling

If your Samsung washer is not properly leveled, it can lead to an unbalanced load. Uneven flooring or an improperly adjusted leveling leg can cause the appliance to tilt, resulting in balance issues.

Worn Suspension Rods

samsung washer Suspension Rods

Over time, the suspension rods that support the drum may wear out or become damaged. This can compromise the stability of the drum, leading to an unbalanced load error.

How To Fix UR Code on Samsung Washer ?

For Samsung washer Ur code fix Now we have a better understanding of the causes, let’s explore some troubleshooting steps to resolve the UR code on Samsung washer:

1. Check the Load Distribution

Start by ensuring that the load inside the drum is evenly distributed. Avoid overloading the washer and arrange the clothes in a balanced manner. Mixing heavy and light items evenly can help promote a more stable load during the wash cycle.

2. Remove Large and Bulky Items

If you are attempting to wash large and bulky items, such as blankets or rugs, consider removing them from the load temporarily. These items can disrupt the balance and cause the washer to display the UR code error. Washing them separately or taking them to a laundromat with industrial-sized washers may be a more suitable solution.

3. Level the Washer

Check if your Samsung washer is sitting on a level surface. If not, adjust the leveling legs accordingly to ensure stability. You can use a bubble level to verify if the appliance is correctly leveled. A stable washer is less likely to encounter unbalanced load issues.

4. Inspect Suspension Rods

Inspect the suspension rods that support the drum inside your Samsung washer. Look for any signs of wear, damage, or looseness. If you notice any issues with the suspension rods, they may need to be replaced. Contact a professional technician or refer to the user manual for guidance on replacing the suspension rods.

5. Reset the Washer

Sometimes, a simple reset can resolve minor glitches and errors. To reset your Samsung washer, follow these steps:

  • Unplug the washer from the power source.
  • Wait for a few minutes.
  • Plug the washer back in.
  • Power on the appliance and try running a new wash cycle.

6. Utilize Smart Care

Many Samsung washers come equipped with a Smart Care feature, which allows you to troubleshoot and diagnose problems using your smartphone. By using the Smart Care app, you can receive instant feedback and recommendations for resolving the UR code error. Refer to your washer’s user manual for instructions on how to utilize the Smart Care feature.

How To Reset the Samsung Washer Ur Code Error?

For Samsung washer ur code reset, follow these steps:

  1. Ensure that the washer is powered off. You can do this by unplugging it from the power source or by turning off the circuit breaker that supplies power to the washer.
  2. Wait for a few minutes to allow the washer to completely power down. This will help clear any temporary glitches or errors.
  3. After waiting, plug the washer back into the power source or turn on the circuit breaker.
  4. Power on the washer by pressing the power button. The control panel should light up, indicating that the washer is ready for use.
  5. Select the desired wash cycle and options, and then press the start button to initiate the wash cycle.
  6. If the UR code was caused by a temporary issue, the reset process should clear the error, and the washer should now operate without displaying the UR code.

If the UR code persists even after the reset, it is recommended to refer to the user manual or contact Samsung customer support for further assistance. They will be able to provide specific troubleshooting steps or arrange for a service technician to diagnose and resolve the issue.

FAQs about Samsung Washer UR Code Error

Why does my Samsung washer keep displaying the UR code error?

The Samsung washer UR code error indicates an unbalanced load along the drum axis. It can be caused by overloading, uneven distribution of clothes, large and bulky items, machine leveling issues, or worn suspension rods.

How can I prevent the UR code error from occurring?

To prevent the Samsung washer UR code error, avoid overloading the washer, ensure a balanced distribution of clothes, remove large and bulky items, level the machine properly, and regularly inspect the suspension rods for any signs of wear or damage.

Can I manually rebalance the load when the UR code error appears?

Yes, you can try manually redistributing the load inside the drum by rearranging the clothes. However, it is important to address the underlying cause of the unbalanced load to prevent future occurrences of the error.

How do I level my Samsung washer?

To level your Samsung washer, adjust the leveling legs at the bottom of the appliance. Use a bubble level to ensure the washer is sitting evenly on the floor.

Should I contact a professional for help with the UR code error?

If you have followed the troubleshooting steps mentioned earlier and the UR code error persists, it is advisable to contact a professional technician or Samsung customer support for further assistance.

Is the UR code error covered under warranty?

The warranty coverage for error codes may vary depending on your specific Samsung washer model and the terms of your warranty. Refer to the warranty documentation or contact Samsung customer support for more information.


Dealing with the Samsung washer code UR error can be frustrating, but by understanding the causes and following the troubleshooting steps mentioned in this article, you can resolve the issue and ensure a balanced load along the drum axis. Remember to maintain proper load distribution, avoid overloading, level the washer, and inspect the suspension rods regularly. If the problem persists, t is recommended to refer to the user manual or contact Samsung customer support for further assistance. Keep your Samsung washer in optimal condition to enjoy its efficient performance for years to come.

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By Steve

👋 Hey there! I'm Steve. 29 years old, a technician that came from an Electronic and IT background. I love problem-solving and enjoy tinkering with electronics